Reference

Legal Terms Before You Open Account

moi4d keeps account terms, eligibility rules, and wallet-record duties in one Legal page, so you know the rules before opening your account.

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moi4d Legal Terms Before You Open Account
REQUEST PATHS

Three Legal Contact Paths

Fast legal contact reduces confusion when your account details, wallet proof, or access status need checking. We handle Legal requests through logged paths only, so your case stays tied to your email, phone number, and account ID. Chat is available 09:00-23:00 WIB, while email and the in-account form can be sent at any time. For documents, we may ask you to attach a clear file rather than send it through public social comments.

Team online

Live chat 09:00-23:00 WIB

Use the chat bubble after you enter your account when a legal term, age check, or wallet record is unclear. We ask for your account email and a short issue summary before we check the file.

Email [email protected]

Send legal questions to [email protected] when you need a written answer about terms, data correction, or payment-record checks. Include your account email, registered phone, and the date of the event you want us to assess.

Account legal request form

Open Account > Help > Legal request on mobile browser or computer browser when you want the request stored with your account file. Choose data, terms, access, or wallet record so it reaches the right queue.

DATA DUTIES

Six Controls Around Your Data

Your legal file is more than a clause on a page. We connect account data, cookies, device sessions, and wallet records only when they support the account contract, security checks, or a…

Data collection

We collect the account name, email, phone number, login time, device marker, and payment reference needed to run the contract with you. Extra documents are requested only when identity or dispute checks require them.

Cookie controls

Cookies keep sessions signed in, remember language choices, and flag repeated login failures. You can clear them in Chrome through Settings > Site settings > Cookies, but you may need to sign in again afterward.

Account security

Check Account > Security > Devices if you think another device is attached to your account. End any session you do not recognise, change your password, and tell us through chat during WIB service hours.

Payment records

DANA, OVO, GoPay, and QRIS references are stored with wallet actions so we can match account ownership, investigate failed credits, and answer legal requests. We do not publish your wallet record on public pages.

Retention handling

We keep core account and wallet records while your account remains active and afterward when law, dispute handling, or fraud prevention requires it. Short-lived session logs are removed sooner when they are no longer needed.

Change requests

Ask for a correction by emailing [email protected] or using Account > Help > Legal request. We verify your identity before changing personal data, because a mistaken edit can affect access and wallet records.

Legal Questions Before You Join

These answers cover Legal questions we receive before you open an account and after you need a record checked. They are written for Indonesia access, but your own eligibility still depends on local law. If a personal document, payment reference, or device session is involved, contact us through chat, email, or the account form so we can check the correct file.

Access and eligibility depend on local law and are available only where local law permits. We do not give personal legal advice, so check the rules for your own location before you open or use an account.

Your account is tied to the Legal terms shown on this page, the registration details you submit, and any game or wallet rule shown before a transaction. Keep your email and phone current so messages reach you.

We store payment references because they connect wallet actions with account ownership. DANA, OVO, GoPay, and QRIS records help us check failed credits, disputed activity, and identity mismatches without exposing your payment history publicly.

Send the request through Account > Help > Legal request or email [email protected]. We verify identity first, then correct the record or explain what must stay because of legal retention or dispute handling.

You can clear cookies in your browser settings, including Chrome Settings > Site settings > Cookies. Some cookies are needed for session security, so clearing them may sign you out or ask for verification again.

Yes. Game-specific rules for VIP Baccarat, Mega Wheel, Aviator, Bingo, Fishing God, and League of Legends form part of your account terms when you enter those rooms or markets. Read the rule panel before joining.

Chat requests are handled from 09:00 to 23:00 WIB. Email and account-form cases can be sent any time; complex identity, cookie, or wallet-record cases may take longer because we check the account file first.

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